Desiderio Plus Videos

Rubber mats cleaned with one process

Clean soiled upholstery
in 3 easy steps

Dirty grout is no challenge!

Instructional overview of the Desiderio Plus

General Overview of the functions

Water filtration on the Desiderio

shown

Tutorials

How to drain the boiler

How to attach the steam vacuum hose

Attaching the steam only / injection hose

Powering up

Desiderio hose operating guide & functions

Adjusting the steam flow knob

Troubleshooting Guide

Problem Cause Solution Prevention
Vacuum function stops unexpectedly.
  • Pressing the vacuum button too frequently.
  • Reset the machine by turning the green power button off and on. Press buttons with a 1-2 second interval.
  • Avoid pressing the vacuum button too frequently. Always allow at least 1-2 seconds between presses.
  • Contaminated or wet sensor pins.
  • Clean sensor pins by removing the bottom base and using a clean towel after removing the screw and black cone.
  • Put approx. 1 inch of water in the bottom base on initial start.
  • Filtration base is overfilled.

  •  Empty dirty water out of the bottom base

Weak or poor suction.
  • Cracks in the filtration base.
  • Inspect and replace the filtration base if cracks are found.
  • Regularly inspect and handle the filtration base with care to prevent cracks.
  • Damaged or missing gasket in the filtration base.
  • Inspect and replace the damaged gasket.
  • Regular maintenance checks on the gasket for integrity and proper seating.
  • Machine top seated backwards or incorrectly.
  • Ensure correct alignment and seating of the machine top on the filtration base.
  • Always check the alignment and orientation of the machine top after maintenance or cleaning.

No suction with high pitched whine

  • Vacuum port or internal hose clogged by large debris
  • Remove debris manually from the hose or use a light test to locate clogs in the port.
  • Avoid vacuuming large debris that can clog the system.
Water or foam exiting out of the back exhaust port.
  • Filtration Base Overfilled with water and/or foam.
  • Make sure to empty your filtration base when it gets full.
  • Dump your filtration base when it starts getting full.
  • Putting a splash of white vinegar in your filtration base can help cut down the foam.
  • Use a low foaming detergent or be sure it is diluted.
  • The exhaust port filter can be cleaned by running it under water and letting it dry before putting it back in place.

Additional Preventative Measures and Tips
-Button Operations: Pause briefly between button presses to allow the control board to process each command.
-Water Level Management: Monitor the water level in the filtration base, especially when using injection features.
-Careful Handling: Handle all parts gently when disassembling or cleaning to avoid stress cracks.
-Vacuuming Precautions: Remove large debris from the area before vacuuming and inspect the vacuum port after each use.
-Routine Maintenance: Inspect the large gasket seal under the top housing regularly for any damage. Check the O-rings on the machine, hose, and attachments.
-Assembly Checks: If suction seems weak, verify that the top of the machine is not seated backwards on the filtration base. (The large wheels go in the back).

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