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Why are other machines I see so much more expensive?
Quite frankly, no particular reason. Our equipment
compares in construction, components and performance with any
major competitor in our marketplace. In many instances even
better. Price does not
mean that you are purchasing the "Mercedes" of Vapor
Cleaners if it is more expensive.
What
is the warranty I will receive?
Our warranty on all of our Vapor Cleaners to our
knowledge is the
longest and most complete warranty in the industry.
All models come with a 1 year parts and labor, lifetime on the
boiler and the heating element! Please read warranty before
purchasing.
How do I
receive service after my purchase?
We are a complete sales and service
company. We are the direct importer of all of our products. We
provide all of our own warranty & repair work on site. We will work
directly with you with from purchase, use and the lifetime of your
product. We stand by our products and our customers.
What is the
difference between Steam and Vapor?
Temperature. Dry steam
vapor is created by temperatures of at least 260 degrees internal.
Our Vapor cleaners have boiler temperatures ranging from 293 - 320
degrees Fahrenheit. This will give you the highest cleaning power
and pressure output. The higher the temperature, the more condensed
water molecules become.
Mold, mildew and bacteria's cannot withstand these high
temperatures.
Can I adjust
my pressure?
Our Vapor Cleaners all have
adjustable pressure output with regulator dials. Therefore, you can
regulate your pressure from the lowest to the highest and anywhere
in between. As you become familiar with your machine you will find
that you will use many different settings for different
applications.
What
accessories do I receive and how is the quality?
You will receive every accessory
that is made to work with the cleaner. There are no additional
purchases necessary when ordering your Vapor Cleaner. Our
attachments are heavy duty and designed for long use. The only parts
you may ever reorder are the small detail brushes which eventually
wear depending on your uses. Our attachments are designed with
safety and ease of use as a priority. All parts and attachments are
available at all times for immediate shipment.
Will I
receive helpful instructions and customer support?
Vapor Cleaners are actually quite
simple to operate, but when trying something new there are always
questions and concerns. Manuals come with every unit, most
importantly we encourage first time buyers to feel comfortable to
call with any questions they may have. Our staff is fully trained
and familiar with the equipment. We are ready to help with any
questions or concerns you may have.
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