Frequently asked questions

Why are other machines I see so much more expensive?
Quite frankly, no particular reason. Our equipment compares in construction, components and performance with any major competitor in our marketplace. In many instances even better. Price does not mean that you are purchasing the "Mercedes" of Vapor Cleaners if it is more expensive.

What is the warranty I will receive?
Our warranty on all of our Vapor Cleaners to our knowledge is  the longest and most complete warranty in the industry. All  models come with a 1 year parts and labor, lifetime on the boiler and the heating element!  Please read warranty before purchasing.

How do I receive service after my purchase?
We are a complete sales and service company. We are the direct importer of all of our products. We provide all of our own warranty & repair work on site. We will work directly with you with from purchase, use and the lifetime of your product.  We stand by our products and our customers.

What is the difference between Steam and Vapor?
Temperature.   Dry steam vapor is created by temperatures of at least 260 degrees internal. Our Vapor cleaners have boiler temperatures ranging from 293 - 320 degrees Fahrenheit. This will give you the highest cleaning power and pressure output. The higher the temperature, the more condensed water molecules become.
Mold, mildew and bacteria's cannot withstand these high temperatures.

Can I adjust my pressure?
Our Vapor Cleaners all have adjustable pressure output with regulator dials. Therefore, you can regulate your pressure from the lowest to the highest and anywhere in between. As you become familiar with your machine you will find that you will use many different settings for different applications.

What accessories do I receive and how is the quality?
You will receive every accessory that is made to work with the cleaner. There are no additional purchases necessary when ordering your Vapor Cleaner. Our attachments are heavy duty and designed for long use. The only parts you may ever reorder are the small detail brushes which eventually wear depending on your uses. Our attachments are designed with safety and ease of use as a priority. All parts and attachments are available at all times for immediate shipment.

Will I receive helpful instructions and customer support?
Vapor Cleaners are actually quite simple to operate, but when trying something new there are always questions and concerns. Manuals come with every unit, most importantly we encourage first time buyers to feel comfortable to call with any questions they may have. Our staff is fully trained and familiar with the equipment. We are ready to help with any questions or concerns you may have.